Surveys, interviews, and questionnaires are important tools for gathering feedback from stakeholders during organizational change. An organizational change plan always involves some form of stakeholder analysis or research, so asking good questions is critical. As a result, I get asked for a lot of advice on designing surveys, so I thought would list some of [...]

Posted in stakeholder analysis No Comments »

Frequently, the intention to change and organizational inertia clash so that nothing ends up actually changing. Smart people spend a lot of time coming up with the change, but comparatively little time on the change plan, which so often involves only a launch email and an announcement that training is available. But the study of [...]

Posted in Change Leadership, Change Strategy, Organizational Change No Comments »